Harriet Tramer is publishing journalist and a college instructor. Harriet finds that these two careers have much in common as they both demand honing communication skills every day. Over the years, however, her understanding of precisely what is meant by “communication skills” has changed exponentially. At first, she taught classes in the most traditional sense, standing in front of students. And she wrote for print media. But now she instructs her students almost exclusively online and her writing is published in print and over the web. Times have changed but the need to speak to your audience by being concise, yet intriguing, remains the same.