Using logic, rhetoric and humor to push back the bounds of ignorance one conversation at a time.

Marilyn Suttle, CVP knows how to overcome adversity and come back stronger. After the World Trade Center Attack on 9-11 in 2001, her speaking business nose-dived, taking her from a 6-figure income to a devastating 4-figure income. With a series of "Suttle" Shifts she reinvented her business and bounced back. 

She transferred her skills, gained new skills, blogging about and interviewing leaders of world-class businesses, and used the power of masterminding to emerge as an expert at creating long-term win-win relationships with internal and external customers. A major publisher paid her and her coauthor an advance for their first customer service book, featuring Singapore Airlines, Chicken Soup for the Soul, and 8 other companies that excel at maintaining cultures of customer service excellence. It springboarded her forward. She's been listed on Global Gurus list of Top 30 Customer Service Speakers Worldwide for 3 years. Then, Covid-19 put a wrench in her business once again. It was time for more "Suttle" Shifts.  She dived into Zoom, becoming double certified as a virtual presenter. 

Seeing the need for leaders to keep relationships strong with customers and remote working employees, she now educates them on ways to create engaging connections. What happens on the inside of a business, eventually shows up on the outside. Her virtual engagement strategies help leaders and teams work well together, so they can serve their customers well in these uncertain times. As a speaker, she sees the importance of creating exceptional experiences over platforms like Zoom and trains fellow speakers and leaders to use virtual engagement strategies to build trust while strengthening connection, collaboration, and service excellence. 

Bio:

When it comes to retaining customers there's nothing subtle about Marilyn Suttle, CVP. She's an internationally recognized customer & team engagement speaker, featured expert on TV News, and national print. Marilyn works with organizations that want to stand out as a provider of choice, leaders who want teams to create lasting customer relationships, and people who want to work well together. Her engaging programs show virtual audiences how to make Suttle Shifts for breakthrough success using relationship strengthening practices and growth mindsets. A Certified Virtual Presenter, and Certified Experiential Trainer, her programs endear customers to organizations, and leaders and teams to their highest potential. 

Marilyn Suttle, CVP

Certified Virtual Presenter I Trainer, Coach

CEO of Suttle Enterprises LLC, CX expert, Communication Pro 

www.MarilynSuttle.com  | P: 248-348-1023 | M: 248-752-0460

22203 Antler Dr., Novi, MI 48375

 CLICK TO SEE DEMO SPEAKER REELS 

Who's Your Gladys? books I Twitter: @MarilynSuttle

Linkedin: http://www.linkedin.com/in/marilynsuttle

A former gymnast of 14 years, and an accomplished triathlete herself: Gina raced in the Ironman World Championships in Kona, HI in October of 2006. She treats on site at Ironman events nationwide and is the provider of choice for many of the nation’s and worlds top Ironman triathletes.

Gina received her Bachelor’s in Communication Studies and Masters in Physical Therapy from Marquette University in Milwaukee, WI, where she served for more than 8 years on the USA Gymnastics National Health Care Referral Network; providing medical care at meets and lecturing. Currently, Gina takes care of many of our nation’s top gymnasts, including local Elites, National Team members, World Team competitors, NCAA Champions, Olympians, and Pan American Champions.

Before starting her PT career, Gina obtained a Masters in Health Communication from Michigan State University in order to broaden her education and knowledge of health care campaigns, patient-practitioner interaction, and the art of “marketing” health to her patients. While at MSU, she served as an Asst. Women’s Gymnastics coach.

Through school and after, Gina had focused on all levels of athletes and became nationally and internationally recognized as a leading lecturer, educator, and researcher. She has presented over 100 lectures for coaches, parents, gyms, and athletes on various aspects of health care. She has been published in “Technique Magazine” for gymnastics professionals and coaches nationwide, is a Medical Editor for “Inside Publications”, whose disciplines include gymnastics, dance, cheerleading and volleyball. She also writes for “Irish Dancing and Culture Magazine”, as well a medical blogger/contributor for adolescent, adult, and women’s health through “Shannon Miller Lifestyle” online.

Gina has also co-written the only American Physical Therapy Association (APTA) approved manual and course on performing arts medicine: recognized worldwide. Her Performing Arts Medicine specialization includes treatment on site of Broadway touring theater musicals and local productions. Analysis, assessment, treatment, injury prevention, program creation and tour health longevity are focuses of her time with the performers. She has been privileged to work with shows such as “Mary Poppins National Tour, Jersey Boys Chicago, A Chorus Line - National Tour, Fiddler on the Roof - National Tour, Memphis, Shrek - National Tour, the Billy Elliott National Touring Company, Motown, and The Book of Mormon”.

Gina focuses on manual therapy/hands on techniques in combination with in depth analysis of biomechanics and movement patterns. She is fully certified and serves as an instructor with Active Release Techniques, based in Colorado, the leading elite technique for soft tissue-based and overuse injuries. Gina is currently focused on both treatment and education.

In 2007 Gina started her own business: MedGym, LLC and has expanded it via websites, blogs, publications, and educational seminars, focusing on “Gymnastics Sports Medicine for Me,” a course directed at educating gymnastics coaches on the importance of injury prevention and proactive healthcare. Locally, she provides physical therapy and movement analysis, strength program creation, flexibility assessment and sport-specific biomechanics education. Gina works with many local figure skating and cheerleading clubs, dance studios, gymnastics gyms, and musicians as well as endurance sports clubs and more while providing PT services in the Chicagoland Suburbs with Achieve Orthopedic Rehab Institute.

Gina resides in the suburbs of Chicago and enjoys working out, theater and music, and spending time with her husband and three children and dog, Bucky!

Holly J. Benjamin, MD, FAAP, FACSM, FAMSSM is a Professor of Orthopedic Surgery, Rehabilitation Medicine and Pediatrics at the University of Chicago and the Director of the Primary Care Sports Medicine program.  She is a past-vice president of the American College of Sports Medicine (ACSM) and previously served on the Board of Directors for the American Medical Society for Sports Medicine (AMSSM).  She was recently appointed as the inaugural Associate Editor for Continuing Medical Education for the prestigious international Clinical Journal of Sports Medicine (CJSM). She is a team physician for the University of Chicago NCAA DIII athletic program, the WNBA Chicago Sky, US Soccer, USA Triathlon and the Bank of America Chicago Marathon. Dr. Benjamin has presented and published at the local, regional and national level on a variety of sports medicine topics and is known for her contributions to sports medicine education.

Don McLean

Grammy award honoree, Songwriter Hall of Fame member,

BBC Lifetime Achievement Award recipient 

His smash hit

“American Pie”

resides in the Library of Congress National Recording Registry and was named by the Recording Industry of America (RIAA)

a top 5 song of the 20th Century. 

EXCLUSIVE ZOOM INTERVIEW!

This year marks the 50th anniversary release of the iconic song, American Pie. In celebration of this legendary song, Home Free and Don McLean teamed up for a special collaboration which was released on Friday, January 29th.  An official music video will follow on Wednesday, February 3rd, “the day the music died” -- the day Buddy Holly, Ritchie Valens, and J. P. Richardson died tragically in an Iowa plane crash -- 62 years ago. 

We’re excited to use this release and this platform to continue to draw awareness to the National Independent Venue Association’s (NIVA) work in raising money for emergency grants for independent music venues and promoters so that 2021 does not become the year the stages died, too.  We’ll be pushing Home Free fans to donate to NIVA and making sure they’re aware that just because The Save Our Stages act passed, that the work is not done.  

Don McLean is a Grammy award honoree, a Songwriter Hall of Fame member, a BBC Lifetime Achievement Award recipient, and his smash hit “American Pie” resides in the Library of Congress National Recording Registry and was named by the Recording Industry of America (RIAA) a top 5 song of the 20th Century. A New York native, Don McLean is one of the most revered and respected songwriters in American history. After paying his dues in the New York club scene in the late ‘60s, he went on to score mega-hits like “Vincent (Starry, Starry Night),” “Castles in the Air” and many more. His catalog of songs has been recorded by Madonna, Garth Brooks, Josh Groban, Drake, Weird “Al” Yankovic, and countless others. In 2015, one of McLean’s four handwritten manuscripts of the lyrics to “American Pie” was auctioned by Christies, selling for just over $1.2 Million. 2019 honored Don with a star on the Las Vegas Walkway of Stars and his song “And I Love You So” was the theme for Prince Harry and Megan Markle’s wedding. Now in 2020, Don signed a recording contract with Time Life to release his catalog of recordings as well as the highly anticipated new album Still Playin’ Favorites, which was released October 23rd. “American Pie” will be featured in the Avengers Black Widow and the Tom Hanks movie BIOS and much more to be announced. And when you think things are slowing down, not so for Don McLean! 2021 will mark the 50th anniversary of American Pie with a world tour to follow.

"American Pie"

By Home Free and

(feat. Don McLean)

available now at amazon.com

For more information

 about

Don  Mclean

Visit

www.donmclean.com

Official Website

www.facebook.com/DonMcLean

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https://twitter.com/donmcleanonline

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