From the early days of the internet to today’s artificial intelligence era, Bhuta has guided hoteliers through seismic shifts in travel technology — always with one mission: to help independent hotel owners compete, grow, and reclaim control of their margins.

“Hoteliers often feel at the mercy of big online travel agencies,” says Bhuta. “We exist to give them tools, strategy, and confidence to succeed on their own terms.”

Cyberweb Hotels’ solutions include:

• Direct Booking Strategies: helping independents win back $100K+ annually from OTAs.
• AI Concierge “AskTery”: a multilingual AI platform answering guest questions 24/7 across SMS, WhatsApp, and websites.
• Reputation Management Program: ensuring every review is answered within 72 hours to build trust

Beyond technology, Bhuta is a community builder. He is the founder of the American Hotel Hero Awards, publisher of Hotel Vikas Magazine, and an allied partner to associations like AAHOA, LPS, and GHLA.

Bhuta is also a teacher of Vedanta and meditation, bringing mindfulness into decision-making and innovation.

With 30 years of service behind him, Bhuta stands at the intersection of entrepreneurship, technology, and cultural leadership.

• The company serves 2000+ hotels in United States and is based in Tampa, FL
• 457 reviews — perfect 5.0 reviews
• IIT students lead top companies in the USA.

About Hiten Bhuta & Cyberweb Hotels
Hiten Bhuta is President & CEO of Cyberweb Hotels, a Tampa-based hospitality technology company supporting over 2,000 hotels worldwide. Founded in the mid-1990s, Cyberweb Hotels specializes in direct booking strategies, AI guest service, and reputation management. Bhuta is also founder of the American Hotel Hero Awards and publisher of Hotel Vikas Magazine.

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https://www.linkedin.com/in/hitenbhuta

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