Ashley Valenzuela is not just answering the call; she's rewriting the playbook for 911 telecommunicators everywhere. Ashley is a seasoned 911 dispatcher and the brains behind The Raspy Dispatcher. Since stepping into the high-stakes world of emergency dispatch in 2018, Ashley has witnessed firsthand the challenges and triumphs of the profession. Recognizing the gap in resources for those drawn to this vital work, she embarked on a mission to support both current and aspiring dispatchers through her innovative online programs.

Ashley shares her journey into the world of emergency dispatching, revealing what it's like to work within the nerve center of a large agency. The conversation takes a deep dive into the current staffing crisis plaguing 911 centers across the nation, shedding light on the critical need for dedicated individuals to step up to the challenge. Ashley's passion for her field led to the creation of The Raspy Dispatcher, an essential resource aimed at bolstering the ranks of these unsung heroes.

Listeners will gain invaluable insights into the wealth of services and resources Ashley offers, including a comprehensive guide designed to help candidates excel in their dispatch panel interviews. Ashley also gives us a sneak peek into her "Unpacking the Process Monthly Webinar," a must-attend for anyone looking to navigate the complexities of becoming a dispatcher. Plus, don't miss an inside look at Ashley's podcast, Let's Talk Dispatch, where she continues to inspire and educate the dispatch community. Whether you're a seasoned dispatcher, just starting out, or simply fascinated by the world behind the emergency call, this episode is for you.