S2 E11 COPLINE: The 24/7 Helpline for Police and Their Families

Cops understand Cops. COPLINE is a confidential, 24 hour, toll free helpline for law enforcement professionals and their families that is answered by retired police officers. For the past 20 years COPLINE has served as a resource to help law enforcement cope with the stresses of the job. The organization's goal is to answer calls from law enforcement officers and their families who are facing a variety of issues, including stress, depression, marital problems, alcoholism and suicide. Stephanie Samuels, Director of COPLINE, speaks about the stressors in law enforcement and the barriers to seeking help.

Stepahanie will talk about why COPLINE isn’t advertised as a "suicide hotline", whether it’s confidential, and why calls aren’t “pinged” or recorded? When COPLINE receives a critical call from a cop, what steps do they take to help? What is the criteria for a retired officer to become a COPLINE Listener? How does COPLINE create purpose and mission for retired officers to become COPLINE listeners?

Stephanie Samuels is a psychotherapist who works exclusively with first responders, mostly law enforcement in New Jersey, New York, Pennsylvania, and Oklahoma. Ms. Samuels has lectured all over the country on PTSD and vicarious trauma, including undiagnosed PTSD and the fallout from departmental silence after officers are involved in critical incidents.

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