No need to be frustrated, Dr. Bell and his staff are glad to help; as he mentioned in the interview, he thinks that some of his technology is MORE advanced than some of the negative tech being used, since he's got some help from a higher source (or several). He was also around in the government projects as a lot of these were being developed, since he had a company that did the calibrations on a lot of the measurement instrumentation that they used. Pyradyne has a toll-free number so it costs nothing but time to call and find out if they have a solution: 1-800-729-2603.
I used to find it interesting that Dr. Bell could talk so matter-of-factly about the way-out tech he's been part of, but I just realized that there is a parallel in my own working life: I've done so much engineering/installing/programming/tweaking of home theater audio/video systems that blow away the experience you can even get in the theater, I've become kind of blase about it until a customer experiences the result and can't believe it. Dr. Bell is kind of that way about his field, until he gets into some of the new areas he's playing in, then the excitement starts in his voice.
He's also invested in BBS Radio, so this very board is partially a result of his involvement.